One interesting Quality Tool not included in PMP exam:


What are you thinking? Oh no!! Not another…There are more than 500 ITTOs.

But I am telling you this tool is a fantastic one.

SIPOC:  Supplier Process Input Output

What is it:  

  • A process snapshot that captures information critical to a project.
  • SIPOC diagrams help a team and its sponsors agree on project boundaries and scope.
  • Helps teams to verify the process.

How to create:

  • Identify process boundaries and key activities.
  • Make it a high level preferably a bird’s eye view.
  • Focus on only critical outputs.
  • Brainstorm output s and customers.
  • Focus on critical to quality.

You can find the details in any Lean Six Sigma tool book.

I have used it many times during initiation and planning phase for reference.

Enjoy !!!